Terms of Service | Hikarigoods
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Terms of Service

Terms of Service

  1. Introduction
    By accessing or purchasing from HikariGoods (“Store”, “we”, “us”), you agree to these Terms of Service and our other posted policies. If you do not agree, please do not use the Store.

  2. Products and availability

  • We work with third‑party suppliers for fulfillment; product availability, specifications, colors, and sizing may vary slightly from images or descriptions.

  • We may modify, limit quantities, or discontinue products at any time.

  1. Orders and payments

  • Placing an order is an offer to buy; acceptance occurs when we email a shipping confirmation.

  • Payment is due at checkout via the available methods shown (e.g., iDEAL, credit/debit card, PayPal). Prices include VAT where applicable unless stated otherwise.

  • If a product or price is listed incorrectly, we may cancel the order and refund you.

  1. Shipping and delivery

  • Processing typically takes 2–4 business days; delivery estimates shown at checkout are not guarantees and may be affected by carrier or customs delays.

  • Tracking is provided when available. Risk of loss passes to you upon carrier acceptance.

  1. Returns, exchanges, and refunds

  • Please review our Return Policy for eligibility, timeframes, and how to start a return. Items must be unworn and in original condition unless defective.

  • If an item arrives damaged, defective, or incorrect, contact support@hikarigoods.com within 7 days of delivery with your order number and photos so we can assist.

  1. Duties and taxes

  • International orders may incur duties, taxes, or fees set by the destination country. These are the customer’s responsibility if not collected at checkout.

  1. Intellectual property

  • All content, logos, graphics, product names, and site materials are owned by HikariGoods or its licensors and are protected by applicable IP laws.

  • You may not copy, modify, distribute, or use any content without prior written permission.

  1. Acceptable use

  • You agree not to misuse the Store, interfere with security or operations, engage in fraud, or violate applicable laws.

  1. Limitation of liability

  • To the extent permitted by law, HikariGoods is not liable for indirect, incidental, special, consequential, or punitive damages, or for delays or failures outside our reasonable control.

  • Our total liability for any claim will not exceed the amount you paid for the applicable order.

  1. Governing law

  • These Terms are governed by the laws of the Netherlands (without regard to conflict‑of‑laws rules). Courts of Amsterdam shall have non‑exclusive jurisdiction.

  1. Changes

  • We may update these Terms at any time by posting a new version with a revised “Last updated” date. Continued use of the Store constitutes acceptance.

Last updated: 28 October 2025